Featured Integrations
AICX is designed for CRM-agnostic integration, ensuring compatibility with any customer support management system. Through RESTful APIs, webhooks, and CRM-native extensions, our AI tools and agents can be embedded directly into existing environments.
AICX for Zendesk
In addition to the standalone AICX Web App, users of Zendesk can interact with AICX in two additional ways:
• AICX Zendesk API
• AICX Zendesk App (coming soon)
Now generally available for AICX Translate and rolled out for other capabilities soon.
AICX Zendesk API
Users can interact with AICX capabilities using magic commands (e.g. #translate) and internal notes by integrating with the AICX Zendesk API. Straightforward setup. Customizable through AICX Web App.
Now available for AICX Translate.
AICX Zendesk App
Users can interact with AICX capabilities using the Zendesk-native app, available through the Zendesk marketplace.
Available soon for AICX Translate.